The Front Office Executive will be responsible for performing receptionist
duties, handling front office tasks, and maintaining communication with
clients, providing excellent customer service, and ensuring smooth operations
of the front office.
· Keep the office in order
· Answer all the customers' questions and
address their complaints
· Answer all incoming calls and respond
immediately
· Observes service behaviors of employees and
provides feedback to individuals.
· Interacts with customers to obtain feedback on
quality of product, service levels and overall satisfaction.
· Ensures employees understand customer service
expectations and parameters.
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