Reputation.com jobs - Frontend Engineer

Description

Reputation.com is the undisputed leader in reputation experience management and consistently delivers innovative, customer-driven solutions to household brands such as Nissan, Public Storage, US Bank, GM, Ford, and Kaiser Permanente. Our SaaS-based platform and patented Reputation Score helps marketers, operations and customer experience professionals improve their reputation by managing tens of millions of reviews and interactions across hundreds of thousands of customer touchpoints.

We now live in a feedback economy, where the customer's voice is paramount, and every online review could make or break a business. Reputation.com is hyper-focused on unlocking the power of customer feedback to improve business reputation and drive growth. We innovate with a purpose and are obsessed with big data - it's at the core of everything we do.

Our focus on people extends beyond our customers to our employees, who are our most valuable asset. We are a gritty and passionate bunch - best defined by the belief that diversity is a business essential, promises matter, and philanthropy is the foundation for a built to last organization. We cultivate a culture where being a straight shooter is celebrated, and personal hustle is vital to our collective success. There is no prize for second place!

Speaking of employee hustle - the company was recently named to the 2020 Inc. 5000 list, Inc. magazine's annual ranking of America's fastest-growing private companies, for the second year in a row. We were also ranked No. 1 in Enterprise Online Reputation Management in G2’s Summer 2020 report.

Reputation.com has over 250 integration partners and has forged strategic alliances with marquee-name brands, including Google, Facebook, JD Power, Amazon.com, and Web.com. Altogether, these partnerships amplify Reputation.com's credibility in the industry and provide new opportunities for innovation.

'It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.' Warren Buffett

Why Work at Reputation.com?

• We are an innovation engine with 31 technology patents, ranked in the top three of all competitors.
• Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019.
• The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
• We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit.
• Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed.
• Who thrives at Reputation.com? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
  
  

Job Summary

Reputation.com is looking for a Senior FrontEnd Software Engineer to push our user experience forward. In collaboration with Product Managers and Team Lead, our frontend software engineers work to deliver data to the browser and capture user interaction in a compelling, intelligent, and efficient manner. Frontend engineers extend the functionality of our products and work to eliminate deficiencies in the current release.

We are looking for engineers who can build simple, fast, and elegant software. The Reputation.com Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, agile environment with an aggressive release schedule.

Responsibilities

• Understand feature requirements, participate in engineering design sessions, and do clean code developments efficiently.
• Work in a fast pace Agile CICD environment and participate actively in the Agile process, standup, sprint planning, retro meetings, etc.
• Integrate and collaborate with other team members to be a part of a cohesive team that delivers new features and bug fixes at a high velocity.
• Work on multiple Reputation.com’s products to extend functionality and to eliminate deficiencies.
• Build web interfaces using the latest JavaScript frameworks.
• Deliver data to the browser and capture user interaction in a compelling, intelligent, and efficient manner.
• Apply knowledge of cross-browser limitations and workarounds while using basic UX principles and user experience
• Additional duties as assigned.
  
  

Qualifications

• 5+ years of experience building web interfaces.
• Experience using one or some the latest JavaScript frameworks (Angular, React, Ember, Backbone, jQuery).
• Experience with HTML5, CSS3 and Ajax.
• Experience with server-side technologies like Node, Ruby or PHP.
• Knowledge of cross-browser limitations and workarounds.
• Understanding of basic UX principles and what makes a great user experience.
• Detail-oriented and able to thrive in a fast-paced environment.
  
  

More On Reputation.com

The majority of consumers — 90% — say online reviews influence their purchasing decisions. Yet marketing departments are at the mercy of third-party algorithms they don't control, and no amount of marketing spend can offset the negative impact of a weak online reputation.

Global Companies Across Industries Such As Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage, And More Use Our Platform To

Our Reputation Score, much like the consumer FICO score, is an indispensable index for every business, and the accurate measure of how a company can get found, get chosen, and get better.

• Monitor, request and respond to online reviews
• Improve star ratings and search result rankings
• Audit and maintain business listings and location directories across the web
• Manage social media engagement and advertising
• Make operational changes to improve customer experience
• Maximize customer retention and revenue