Telligent Support LLP jobs - Gaming Email Support/Non Voice Telligent Support
Gaming Email Support/Non Voice Telligent Support
Fresher
1,50,000 - 3,50,000 Per Year
B.Arch, Certificate Course (ITI), B.Com, BA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BHM, BSc, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Other Graduate
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Posted:
6 Years ago
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Openings:
50
Job Description
Customer Service Associate - Voice and Chat/Email Support.
Do you have a passion to serve? Are you ready to make a difference? If you answered yes then we are looking for you! We have clients in many fields from games to televisions.
- If reading this has ignited the passion for games in you, read on:
- Every day will bring new and exciting challenges on the job while you:
- Learn and use groundbreaking technologies
- Apply advanced troubleshooting techniques to provide unique solutions to our customer's individual needs
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
- What will you be doing:
- Provide support and resolve technical issues via phone, email and other electronic communications
- Build credibility and trust with the customers/players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction(CSAT) scores for the work you performed
What we’re looking for
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong analytical and troubleshooting skills and experience
- Self-starter who is excited about learning new technologies on a daily basis
- Strong multi-tasking skills
- Benefits
- Best in the industry pay
- Performance-based incentives
- Incredible growth opportunities from internal IJPs
- Regular Rewards and Recognition Program
- Monthly Employee Engagement Activities
- Free unlimited meals
- Free transportation (both ways) for maximum ease
- Security Escort for women taking Company cab post 9pm
- Housing conveyance allowance
- Medical Insurance
Job Particulars
Education
B.Arch, Certificate Course (ITI), B.Com, BA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BHM, BSc, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Other Graduate
Who can apply
Freshers
Hiring Process
Face to Face Interview, Written-test
Employment Type
Full Time
Job Id
140782
Job Category
MBA
State
Karnataka
Country
India
About Company
We hire smart
and inTelligent ® people who can dive deep so we’re more interested in
the areas that you do know instead of those you haven’t been exposed to yet.
Telligent Support has been pioneers in the gaming industry with over 15+ years of experience in providing business process outsourcing solutions and services to global customers. We ensure we take care of our employees and are treated with the highest standards as we believe “Happy Employees Equals Happy Customers”. Please visit us at for further details.
Contact person - HR Chaithanya.(7829950123)
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