Flex-i Partners jobs - General Manager - Complaints - BFSI

General Manager - Complaints - BFSI

Flex-i Partners
experience 4 Years
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 0
Applications: 0
Openings: 1

Job Description

General Manager - Complaints - BFSI - Bangalore

Job Description :

1) Ensure all Customer Grievances/ Complaints are acknowledged and resolved in a timely manner.
2) Handle all Customer escalations with empathy and manage all regulatory interactions.
3) Key aspect of the role will be to analyze the trend of complaints; identify root cause and work with all Stake holders to increase awareness; make process improvements & training interventions, so as to ensure long term solutions are implemented to minimize complaints

Desired Profile :

1) Graduate or post graduate candidate
2) Min 5+ Years of exp 
3) Insurance background preferred
4) Complaint handling expertise
5) Knowledge of financial products will be preferred

Location:  Bangalore - India
Experience 5 - 15 Years
CTC - 0.01 - 0.02K per Annum
Nationality Indian
Qualification : Any Graduate

Job Particulars

Role HR
EducationAny Graduate
Who can applyExperienced (4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id237782
StateKarnataka
Country India

About Company

Flex-I Partners is a leading Executive Search Partner with offices in UAE, India, Qatar and Oman. We are considered as one of the experts in providing executive search and bespoke solutions to an elite club of global and regional clients who have discreet requirements for middle and senior management talent. We have an unrivaled understanding of the geographies in which we operate, with an extensive network and knowledge database.
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