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General Operations Manager

OYO Rooms
4 Years
Job is expired
Posted on 17 Nov 18
Job DescriptionLast Date 16 Jan 19

General Manager - OYO Self-operated properties

Locations: Chennai, Hyderabad, Bangalore and Coimbtore.

GM will be the business owner of a portfolio for multiple hotels and will be working on the following along with the Central OYO infrastructure:

P&L Management:

  • Owning end to end profit and loss of the portfolio of hotels (2 – 7 hotels).
  • Identifying ways to improve the revenue across verticals – Room Revenue, F&B, MICE, Café, etc.
  • Controlling end to end operations and costs across all the cost heads – optimizing efficiency and operations.
 Vendor Management
  •  Managing end-to-end vendors - Sourcing, commercial negotiations, performance management, etc. for different verticals - Food and Beverage, Manpower, Repair and Maintenance
People Management
  • Leading multiple teams - Field Engineers, Trainers, Vendor Business Development. 
  •  Planning hiring needs (including bench requirements),managing the capacity and planning for the peak. 
  • Managing the performance objectively, coaching and engaging the team. Would need to lead a team of Field Engineers, Trainers, General Managers, Vendor BDs, etc. 
Problem Solving: 
  • Thinking on the feet and be self-driven in resolving problems in hand
Data Orientation: 
  • Sound understanding of numbers and data
  • Identifying trends, patterns, outliers and deep dive on core issues. 
  • Optimizing Guest Experience, Revenue and Operational Costs, working within a defined budget.
Stakeholder Management - 
  • Engaging with different stakeholders – vendors, property owners, local and central cross-functional teams to deliver the best operational excellence.
  • Should have excellent communication and leadership skills to work in a dynamic environment.
  •  An experience between 5 and 10 years in handling multiple properties would go well.
  • Same industry experience would go well with the profile.
  • Will be preferring young talent up to 30 years of age.

Job Role

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description
OYO Rooms, commonly known as OYO, is India's largest hospitality company, consisting mainly of budget hotels. It was founded in 2013 by Ritesh Agarwal and has since grown to over 8,500 hotels in 230 cities in India, Malaysia, UAE, Nepal, China and Indonesia.