LanceSoft jobs - Global Product Technical Engineer

Complete documentation for all service activities 

- Review products and distribute troubleshooting aids for field personnel. 

- Document and distribute technical information regarding resolutions to field problems, hardware and software changes, and product quality improvements. 

Determine appropriate preventive maintenance procedures, parts kits, and schedules to ensure effective on-going instrument maintenance. 

- Review service manual documentation to ensure accuracy and current revision levels. Perform in-house testing of hardware and software changes prior to distribution. Ensure that all supporting documentation is accurate and complete. 

- Perform other related duties as assigned. 

Qualifications: - A Bachelors degree in an Engineering discipline or equivalent knowledge is required. An AA will be accepted as well.

 - A minimum of 2 years of experience in manufacturing, field service, or related industry experience, is required. - Excellent oral and written communication skills are essential. - Must have demonstrated troubleshooting and analytical problem solving skills.

Additional Job Details:
10:00 AM - 6:00 PM (Preferred) or 9:00 AM - 5:00 PM Installation, support, troubleshooting