Urgent
hiring GROUND STAFF, TICKETING AND CABIN CREW.
Education All can apply
& amp;
Skills Required: (both freshers and experienced) with good
communication skills required. should be flexible.
Education: The only
preliminary education an airline ticketing agent has a high school
diploma.
Airlines have their own training facilities that usually
consist of a week or of classroom training followed by on-the-job
training by shadowing an experienced ticketing agent.
New agents begin
by handling luggage and up to handling seating assignments, completing
ticket forms and reserving tickets for passengers.
Responsibilities:
*
Improve customer experience, create engaged customers and facilitate
organic growth. * Take ownership of customers issues and follow problems
through to resolution. * Set a clear mission and deploy strategies
focused towards that mission. * Develop procedures, policies and
standard * Keep accurate records and document customer actions and
discussions. * Analise statistics and compile accurate reports. *
Recruit, mentor and develop customer agents and nurture an environment
where they can excel through encouragement and empowerment. * Keep ahead
of industry's developments and apply best practices to areas of
improvement. * Control resources and utilize assets to achieve
qualitative and quantitative targets. ** Most diffuse stressed customers
and be prepared to solve customer problems (when possible) quickly as
they arise. Experience: Extensive customer experience in some type of
sales position is a good starting place to gain the experience needed to
the Basic computer and typing skills are also needed to navigate the
ticketing system.
REQUIREMENTS:
Airline ticketing officers handle ticket
sales airlines at airports. They are often the first person to greet a
customer who enters the airport. Ticketing agents are expected to clean
and neat appearance in accordance with airline standard Airlines often
issue employees uniforms and badges.
Salary from 25000Rs to 55000Rs.