Job Description
Urgent hiring GROUND STAFF, TICKETING AND CABIN CREW
Education All can apply & amp;
Skills Required: (both freshers and experienced) with good communication skills required should be flexible
Education:
The only preliminary education an airline ticketing agent has a high school diploma Airlines have their own training facilities that usually consist of a week or of classroom training followed by on-the-job training by shadowing an experienced ticketing agent New agents begin by handling luggage and up to handling seating assignments, completing ticket forms and reserving tickets for passengers
Responsibilities:
* Improve customer experience, create engaged customers and facilitate organic growth * Take ownership of customers issues and follow problems through to resolution * Set a clear mission and deploy strategies focused towards that mission * Develop procedures, policies and standard * Keep accurate records and document customer actions and discussions * Analise statistics and compile accurate reports * Recruit, mentor and develop customer agents and nurture an environment where they can excel through encouragement and empowerment * Keep ahead of industry's developments and apply best practices to areas of improvement * Control resources and utilize assets to achieve qualitative and quantitative targets ** Most diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise
Experience:
Extensive customer experience in some type of sales position is a good starting place to gain the experience needed to the Basic computer and typing skills are also needed to navigate the ticketing system
REQUIREMENTS:
Airline ticketing officers handle ticket sales airlines at airports They are often the first person to greet a customer who enters the airport Ticketing agents are expected to clean and neat appearance in accordance with airline standard Airlines often issue employees uniforms and badges
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Salary from 27500Rs to 65000Rs
- GROUND STAFF/TICKETING/CABIN CREW
- Experience : Freshers
- Per Month : Rs. 27,000 - Rs. 65,000
- Job Type : Full Time
- Interview Type : Telephonic Interview
