GROUND STAFF/TICKETING/CABIN CREW jobs in Chennai at Freshers Jobs

Urgent hiring GROUND STAFF, TICKETING AND CABIN CREW.
Skills Required: (both freshers and experienced) with good communication skills required. should flexible.

Education: The only preliminary education an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or of classroom training followed by on-the-job training by shadowing an experienced ticketing agent.
New agents begin by handling luggage and up to handling seating assignments, completing ticket forms and reserving tickets for passengers.

Responsibilities:

* Improve customer experience, create engaged customers and facilitate organic growth.

* Take ownership of customers issues and follow problems through to resolution.

* Set a clear mission and deploy strategies focused towards that mission.

* Develop procedures, policies and standard

* Keep accurate records and document customer actions and discussions.

* Analise statistics and compile accurate reports.

* Recruit, mentor and develop customer agents and nurture an environment where they can excel through encouragement and empowerment.

* Keep ahead of industry's developments and apply best practices to areas of improvement.

* Control resources and utilize assets to achieve qualitative and quantitative targets.

** Most diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise.

Experience: Extensive customer experience in some type of sales position is a good starting place to gain the experience needed to the Basic computer and typing skills are also needed to navigate the ticketing system.
REQUIREMENTS: Airline ticketing officers handle ticket sales airlines at airports.

They are often the first person to greet a customer who enters the airport.

Ticketing agents are expected to clean and neat appearance in accordance with airline standard Airlines often issue employees uniforms and badges.
SALARY. Rs.27500 Rs. 65000/-