Freelancer Saurabh jobs - GROUND STAFF/TICKETING/CABIN CREW

GROUND STAFF/TICKETING/CABIN CREW

Freelancer Saurabh
location
Kolkata(Baranagar,Esplanade,Rajarhat New Town,Shibpur,Kolkata-Others)
experience Fresher
salary 24,500 - 45,600 Per Month
qualification
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Posted: 2 Months ago
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Job Description

Job Description.
Urgent hiring  GROUND STAFF, TICKETING AND CABIN CREW. 
Education All can apply & amp; 
Skills Required: (both freshers and experienced) with good communication skills required. should be flexible.
Education: 
The only preliminary education an airline ticketing agent has a high school diploma. Airlines have their own training facilities that usually consist of a week or of classroom training followed by on-the-job training by shadowing an experienced ticketing agent. 
New agents begin by handling luggage and up to handling seating assignments, completing ticket forms and reserving tickets for passengers. 
Responsibilities: 
* Improve customer experience, create engaged customers and facilitate organic growth. 
* Take ownership of customers issues and follow problems through to resolution. 
* Set a clear mission and deploy strategies focused towards that mission. 
* Develop procedures, policies and standard 
* Keep accurate records and document customer actions and discussions. 
* Analise statistics and compile accurate reports. 
* Recruit, mentor and develop customer agents and nurture an environment where they can excel through encouragement and empowerment. 
* Keep ahead of industry's developments and apply best practices to areas of improvement. 
* Control resources and utilize assets to achieve qualitative and quantitative targets. 
** Most diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise. 
Experience: 
Extensive customer experience in some type of sales position is a good starting place to gain the experience needed to the Basic computer and typing skills are also needed to navigate the ticketing system. 
REQUIREMENTS: 
Airline ticketing officers handle ticket sales airlines at airports. 
They are often the first person to greet a customer who enters the airport. 
Ticketing agents are expected to clean and neat appearance in accordance with airline standard Airlines often issue employees uniforms and badges.

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview, Telephonic Interview

About Company

Freelancer Saurabh
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