Guest Experience Leader

McDonalds
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Location : Surat
Monthly Salary : Rs. 10,000 - Rs. 15,000
Job Role : Others
Posted on 06 May 19
Job is expired
Job DescriptionLast Date 05 Jul 19

Behaviors

  • Shows a high level of enthusiasm and is comfortable talking to guests in all situations
  • Initiates conversations naturally and reacts appropriately to guest cues
  • Seeks to rectify guest issues by doing whatever it takes (within reason) to resolve the problem and improve the guest experience
  • Demonstrates poise while engaging with guests or handling concerns, shows strong initiative and can troubleshoot effectively
  • Looks for opportunities to connect with guests throughout the restaurant to create a warm and welcoming dining experience and seeks to rectify guest issues by doing whatever it takes (within reason) to resolve the problem/improve the guest experience
  • Informed about product range, nutritional values, and key aspects of McDonald’s culture, and can capably answer guests’ service or food-related questions
  • Role models hospitality behavior and coaches/encourages other crew to help create the ideal guest experience

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
McDonald's Surat.Classic, long-running fast-food chain known for its burgers, fries & shakes
Job is expired
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