Marit aviation office jobs - Guest Relation Executive/Airport Ground Attending Terminal Staff

Guest Relation Executive/Airport Ground Attending Terminal Staff for a Leading Airlines in Airport in Kolkata and pan India.

Profile: Airport Ground Attending terminal

Salary: 14,000/- to 26,000/-

Allowance: PF, Insurance coverage, Pick & drop

Location: Kolkata/Delhi

Age: 18 to 30 years for male and 18 to 28 years for Female

Job Type: Full-time

Education: Minimum 10th pass and above

Job Description:

• Manning the check-in counters that serve departing passengers. Here, the duties include checking the passengers in for their flights, redirecting or rebooking customers whose flights have either been delayed or cancelled, and giving updates to passengers who are waiting in the lobbies.

• Manning the arrival and departure gates. This involves attending to customers before they board, after they land, or when they are switching between flights.

• Performing cabin services to ensure that passengers are comfortable during their flights. Cabin services include cleaning and restocking the planes before the passengers can board them.

• Issuing tickets to passengers.

• Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage.

• Taking reservations from passengers who call in.

• Assisting passengers with luggage check-ins at the ticket counter.

• Making sure that all baggage is delivered.

• Confirming the identities of passengers, and providing them with boarding passes.

• In some cases, ground staff may be responsible for screening passengers and their luggage for security purposes.

• Giving special assistance to disabled passengers. Outside the terminal, the ground staff is responsible for:

• Loading and unloading bags and other luggage to and from the plane.

• Helping passengers and the flight crew to get on and off the plane by providing the stairs.

• Indicating to the pilots which taxi spots they should use after the plane has landed.

Criteria:

• Good verbal communication skills in both Hindi and English.

• Confidence and ability to handle passengers and provide only the best customer service.

Guest Relation Executive

Profile: Airport Guest Relation Executive

Salary: 18,000/- to 30,000/-

Allowance: PF, Insurance coverage, Pick & drop

Location: Kolkata/Delhi

Age: 18 to 30 years for male and 18 to 26 years for Female

Job Type: Full-time

Education: Minimum 10th pass and above

Job Responsibilities:

• A candidate is required to attend the passengers at different Airport counters during arrivals and departures of the flight.

• Passenger and Baggage Handling - The job involves extensive communication with passengers at the airport for booking, reservations, ticketing, complaint handling and passenger fac