Guest Relation Executive

Pass Code Hospitality Pvt Ltd
Experience : 2 to 3 Years
Education : BHM
Location : Delhi
Per Month: Rs. 17,000 - Rs. 20,000
Posted on 09 Oct 19
Job is expired
Job DescriptionLast Date 09 Nov 19
  • Welcome guests during check-in and giving a found farewell to guest while checkout.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, arrivals and departures.
  • Coordinating and multi-tasking job duties in a busy environment.
  • Should possess detailed information about the Restaurant, city as well as the competition.
  • Detailed information regarding arrivals and room requirements.
  • Have up to date information on daily room occupancy
  • Providing excellent customer service as per standards.
  • Greeting guests as they enter and exit the Restaurant.
  • Providing information regarding the Restaurant, town attractions, activities etc.
  • Check on VIP reservations, complete their pre-registration formalities.
  • Allocate table to all arriving guests.
  • Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Job Type : Full Time
Interview Type : Face to Face Interview
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