Guest Relation Executive

Novotel Hyderabad Airport
Experience : 1 to 3 Years
Education : 12th Pass (HSE)
Location : Hyderabad
Per Month: Rs. 8,000 - Rs. 12,000
Posted on 14 Oct 19
Job is expired
Job DescriptionLast Date 14 Nov 19
  • Ability to relate well to Hotel guests and employees.
  • Professional in demeanor and presentation.
  • Check on VIP reservations, complete their pre-registration formalities.
  • Allocate rooms to all arriving guests.
  • Maintain up-to date information on room rates, current promotions, offers and packages
  • Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
  • Co-ordinate with housekeeping for clearing of rooms.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Have up to date information on daily room occupancy
  • Providing excellent customer service as per hotel standards.
  • Greeting guests as they enter and exit the hotel.
Job Type : Full Time
Interview Type : Face to Face Interview
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