Guest Relation Executive

The Studs Sports Bar and Grill
Experience : 2 to 3 Years
Education : BA
Location : Mumbai
Per Month: Rs. 20,000 - Rs. 25,000
Job Role : Hospitality Executives (Hospitality Executives - Hospital)
Posted on 04 Oct 19
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Job DescriptionLast Date 03 Nov 19
  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
  • Use visual cues to seat Guests in either the bar or dining area depending on their preference
  • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
  • Tend to special Guest needs and requests
  • Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
Job Type : Full Time
Interview Type : Face to Face Interview
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