Guest Relation Executive

Calypsojobs
Experience : 0.5 to 4.5 Years
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Location : Noida
Per Month: Rs. 15,000 - Rs. 25,000
Job Role : Receptionist / Front Office (Front office - Hotel)
Posted on 04 Sep 19
Job is expired
Job DescriptionLast Date 04 Oct 19

Guest Relations Executive ( Strictly those who have worked at the reception desk of hotels should apply)


Requirement : 2

(Only Male)

6 days working

Job Location : Sector 76, Noida

Job Description

A Guest Relations Executive is responsible for managing the first impressions of our Guests and therefore must perform the following tasks to the highest standards:

 Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner

*Insert Queries, Manage, record and resolve promptly Guest or customer complaints.

Complete the KYC for all new customers

Close communication with other departments like Housekeeping 

* An ability to listen and respond to demanding Guest needs

Excellent leadership, interpersonal and communication skills

Accountable and resilient

* Should be comfortable to respond customer inquiries at all time over the App.

Job Type : Full Time
Interview Type : Face to Face Interview
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