Guest Relations Executive

OYO Rooms
Experience : 0 to 2 Years
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Monthly Salary : Rs. 18,000 - Rs. 20,000
Posted on 13 Jun 19
Job is expired
Job DescriptionLast Date 18 Jun 19
Job Description: Guest Relations Executive

Roles & Responsibilities:
  • Helps & Assist the Hotel Manager with daily tasks.
  • Present at the Lobby for any sort of Guest query and assistance (including Check-In & Check-Out, when the Hotel Manager is unavailable).
  • Handles all guest complaints including managing guest’s queries.
  • Escorts Guests to their respective assigned rooms + luggage
  • Responsible for In-room dining orders and buffet breakfast. 
  • In the Night shift - takes round of the Hotel periphery; also, takes round of the guest floors for preventive security measures
  • Check all the ready rooms before guest arrival.
  • Orders the stocks for future requirement considering occupancy

Eligibility & Qualifications:

  • Minimum educational qualification – 10+2
  • Minimum age: 18 years. 
  • Good communication skills (English & Hindi).
  • Good personality and grooming.

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Oravel Stays Private Limited, trading as OYO, is India's largest hospitality company,[1] consisting mainly of budget hotels.[2][3][4] It was founded in 2013 by Ritesh Agarwal and has since grown to over 500 cities in India, China, Malaysia, Nepal, the United Kingdom, the United Arab Emirates, Saudi Arabia, the Philippines, Indonesia and Japan, and operates 450,000 rooms globally as of January 2019
Job is expired