Lucky Placements jobs - Guest Service Representative

Guest Service Representative

Lucky Placements

Pune

0 to3 Years

Salary not disclosed

Any Graduate, Other Course

Job Description

We are looking for highly organized candidates with excellent people skills for the position of Guest Service Representative. Guest Service Representatives are responsible for providing front desk services to guests, undertaking various administrative duties and diffusing conflict or tension in hotels, among other duties.

The best Guest Service Representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Guest Service Representative Responsibilities

Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing guest payments.
Coordinating with bell service and staff management.
Being a source of information to guests on various matters such as transport and restaurant advice.
Processing meal and beverage requests.
Accommodating general and unique requests.
Diffusing conflict or tense situations with guests.

Job Particulars

Role

Education Any Graduate, Other Course

Who can apply Freshers and Experienced (0 to3 Years )

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 455322

State Maharashtra

Country India

About Company

Lucky Placements

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