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Guest Service Representative

Lucky Placements
Experience : 0 to 3 Years
Location : Pune
Job Role : HR
Posted on 15 Oct 20
Apply now
Job DescriptionLast Date 14 Dec 20
We are looking for highly organized candidates with excellent people skills for the position of Guest Service Representative Guest Service Representatives are responsible for providing front desk services to guests, undertaking various administrative duties and diffusing conflict or tension in hotels, among other duties

The best Guest Service Representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise

Guest Service Representative Responsibilities
  • Greeting guests upon arrival and making them feel welcomed
  • Administering check-ins and check-outs
  • Providing front desk services to guests
  • Assigning rooms and taking care of administrative duties
  • Delivering mail and messages
  • Processing guest payments
  • Coordinating with bell service and staff management
  • Being a source of information to guests on various matters such as transport and restaurant advice
  • Processing meal and beverage requests
  • Accommodating general and unique requests
  • Diffusing conflict or tense situations with guests
  • Guest Service Representative
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Lucky Placements
Apply now
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