Guest Services Associate Front Office

Marriott International, Inc
Experience : 1 to 3 Years
Education : 12th Pass (HSE)
Location : Kolkata
Per Month: Rs. 8,000 - Rs. 12,000
Job Role : Receptionist / Front Office (Front office - Hotel)
Posted on 04 Oct 19
Job is expired
Job DescriptionLast Date 30 Oct 19

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information

Job Type : Full Time
Interview Type : Face to Face Interview
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