Guest Services Executive

MindTree
Experience : Freshers
Education : Any Graduate
Monthly Salary : Rs. 13,000
Posted on 17 Jun 19
Job DescriptionLast Date 16 Aug 19
  • Guest Relationship Executive at OYOHelp & assist the Hotel Manager with all day tasks.
  • Handling guest query & assistance.
  • To take care of orders & room delivery.
  • Helps & Assists the Hotel Manager with all day tasks
  • Takes charge of the Hotel (for own shift) when the Hotel Manager is not around
  • (including Morning Stand-Ups)
  • Present at the Lobby for any sort of Guest query and assistance
  • (including Check-In & Check-Out, when the Hotel Manager is unavailable).
  • Handles all guest complaints including managing guests having problems.
  • Escorts Guests to their respective assigned rooms + luggage
  • Takes the initiative to create suitable (and relevant) Guest interactions
  • Takes the initiative (including proactively where required) to take care of guest requestsIn the Morning shift takes care of Breakfast orders (Cooking)
  • Responsible for the Delivery (and clearance, later) of Breakfast,
  • Lunch & Dinner to the Guest rooms
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
We work as a platform between job seekers and job providers. Our main aim is to provide livelihood to the unemployers.
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