OYO Rooms jobs - Guest Services Executive

Guest Services Executive

OYO Rooms
experience Fresher
salary 10,000 - 14,000 Per Month
Posted: 5 Years ago
Views: 33
Applications: 0
Openings: 30

Job Description

  • Helps & Assists the Hotel Manager with all day tasks 
  • Takes charge of the Hotel (for own shift) when the Hotel Manager is not around (including Morning Stand-Ups) 
  • Present at the Lobby for any sort of Guest query and assistance (including Check-In & Check-Out, when the Hotel Manager is unavailable). 
  • Handles all guest complaints including managing guests having problems. 
  • Escorts Guests to their respective assigned rooms + luggage 
  • Takes the initiative to create suitable (and relevant) Guest interactions 
  • Takes the initiative (including proactively where required) to take care of guest requests 
  • In the Morning shift takes care of Breakfast orders (Cooking) 
  • Responsible for the Delivery (and clearance, later) of Breakfast, Lunch & Dinner to the Guest rooms and etc..

Job Particulars

About Company

OYO, South Asia’s largest hotel chain, welcomes 170,000 guests daily in 20,000+ accommodation including exclusive hotels & homes spread across 500 cities in 10 countries.
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