Key Responsibilities
Product Installation & Demos: Conduct end-to-end machine installations, perform live product demonstrations, and train client teams on proper equipment operation.
Maintenance & Servicing: Perform routine checks, preventive maintenance, and basic technical/hardware troubleshooting at customer locations.
Client Support & Engagement: Address usage-related queries, resolve operational issues promptly, and build strong professional relationships to drive overall customer satisfaction.
Documentation: Accurate logging and maintenance of installation reports, field service records, and customer feedback logs.
Field Mobility: Travel across designated regions for installation visits, preventive servicing, and emergency technical support as required.
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