· Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office and any other authorized desktop applications.
· Configure Printer sharing and file sharing from server to user systems.
· Assembling, hardware up gradation, troubleshooting.
· MS outlook configuration, Outlook backup & restore and troubleshooting.
· Disk Management, partitions.
· Basic Networking, Map drive, Data sharing.
· TCP/IP Configuration, Internet Maintenance.
· Data Cards configure and troubleshooting.
· Wireless Networking, Networking in Domain environment.
· Remote desktop and remote assistance.
· Works with vendor support contacts to resolve technical issues within the desktop environment