VGRASSP Services jobs - Hardware Networking - System Engineer

                         IT Support Executive

Duties and Responsibilities

·         Install and configure software and computer systems.

·         Troubleshoot and resolve issues with software or hardware.

·         Walk colleagues through steps to help them resolve their technical problems.

·         Maintain procedures and reports that provide technical support to the entire organization.

·         Analyze records and logs to spot underlying trends and potential issues.

·         Support the implementation of new solutions or applications.

·         Establish accounts for new users and assist with password or login problems.

·         Test, evaluate, and make decisions about new technology for the business.

·         Participate in business-wide meetings to provide insight into technical requirements.

Requirements and Qualifications

·         Associate’s or bachelor’s degree in computer science or a related field.

·         2+ years of experience in a technical support role.

·         Certifications are preferred, but not required.

·         Working knowledge and expertise with a variety of software, hardware, and applications.

·         Willingness to solve complicated problems and see projects through to completion.

·         Analytical skills to study problems and records and identify solutions.

·         Team-oriented attitude to help other colleagues and departments with technical problems.

·         Strong interpersonal communication and relationship-building skills.

·         Ability to manage time and effectively prioritize numerous projects at one time.

·         Comfortable working in rotational shifts 

CTC : 15000 to 25000 per month