What are we looking for?
We are looking for dynamic Health Advisor Pharmacist to be our face at our stores and help us gain customer delight.
What you’ll be doing:
- Ensuring your learning curve is high at all times
- Ensuring that customer service is top of the game and as per our standards
- Consulting prescriptions and patients
- Arranging the medicines in the racks and in medical boxes
- Recommending another brand of medicine but of the same molecule to the patient
- Answering Customer queries face to face or by Phone
- Selling OTC medicines and various offers
- Managing of expiry medication
- Billing process in computer software
- Handling cash in billing counter and deposit in the bank
- Monitoring and analyzing the expenditure on drugs, providing reports as required
- Conducting accurate weekly audit process
- Establishing, developing and maintaining relationship with existing and new customers
What are the skills that you’ll need to succeed in this role:
Technical Skills (KPI will be based on these)
- Basic Computer Skills
- Selling Skills
- Customer Service Skills
- Understanding our molecules
- Store upkeep knowledge
- Pharmacy retail standard parameters
Behavioral Skills (KPI will be based on these)
- Accountability
- Flexible Thinking
- Result Orientation
- Teamwork
- Commitment to Learning
- Attention to Detail
- Professionalism (Attendance/Punctuality)
- Strong Analytical and Problem-Solving Skills
What are the perks in store for you?
- Specialized molecule training will be provided
- Sales incentives
- Dynamic learning environment
Fun and cooperative team members and cross functions