E-Cosmos jobs - Health Care Executive

Job Summary :

- Excellent English Communication
- Flexible for only night shift (Regular US Shift)
- Smart and logical answering capacity
- Location - Chennai
- One way Cab drop facility
- Qualification - PUC or above
- Salary - 15k-18k
- Notice Period - Immediate Joiner
- Freshers/Experienced both can apply

• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Analyzing customer needs and recommending products based on those needs.
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
• interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Required skills:

• Good typing Speed.
• Good Communication Skill.
• Basic Computer Skills
• Discipline, Positive Attitude & Punctuality