1. Counsel patients for improved health related outcomes at home visits hospital OPD’s and doctor visit through lifestyle management & exercises
2. Ensure execution of PSP in their respective territory as per NP4 approved process flow
3. Report adverse event/ market complaints as per SOP
4. Meet patients in regular intervals during pre-infusion, during infusion (if necessary),post infusion, 3 months, 6 months & 11 months post infusion & any other home visit based on patient’s requirement.
5. Responsible for achieving set targets for patient enrolment and patient adherence to a therapy.
6. Manage the compliance and adherence of patients enrolled.
Provide patient support by coordinating with pharmacists, stockists and Direct to Patient stockist
7. Handle patient queries and providing response from pre-defined FAQs
8. Guide junior PCAs for the specific Therapy area
Broad Area -2: Operational Roles and Responsibilities
1. Collate health records related data from consenting patients
2. Capture details related to Adverse events reported by patient in pre-defined templates and timelines
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