Coll jobs - Help desk Executive

Help Desk Executive

Coll
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
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Posted: 5 Years ago
Views: 1
Applications: 0
Openings: 2

Job Description

  • Provide first level contact and convey resolutions to customer issues.
  • Properly escalate unresolved queries to the next level of support.
  • Track, route and redirect problems to correct resources.
  • Update customer data and produce activity reports.
  • Walk customers through problem solving process.
  • Follow up with customers, provide feedback and see problems through to resolution.
  • Utilise excellent customer service skills and exceed customers’ expectations.
  • Ensure proper recording, documentation and closure.
  • Recommended procedure modifications or improvements.
  • Preserve and grow your knowledge of help desk procedures, products and services

Job Particulars

Role Others
EducationB.Com, BA, BCA
Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id112361
Job Category BSc/BCA/BBM
StateKarnataka
Country India

About Company

A very good opportunity to be associated with an MNC.

Colliers International, is one of the top three global commercial real estate firms, a corporation of independently owned companies operating in local markets around the globe.

Colliers International, was one of the first international property consultants to start operations in India in 1995, with offices in Mumbai, Bangalore, Chennai, New Delhi, Pune, Gurgaon and Kolkata. We provide property services to property investors and occupiers. For more details kindly visit

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