Job Description :
1. Responding to queries via chat, email, or phone.
2. Providing technical assistance for questions and problems
3. Resolving problems with clients and other companies.
4. Following up with customers to ensure full resolution of issues.
5. Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
6. Running reports to analyse common complaints and problems.
Skills :
1. Strong Computing Skills.
2. Good Management Service Skills.
3. Ability to Communicate Effectively to help customers.
4. Writing and Editing Skills to aid in writing and updating manuals.
Experience : 1+ Years
Salary- 12500
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