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Help Desk Executive

Sree Balaji Groups
Experience : Freshers
Location : Chennai(Chennai-Others)
Per Month: Rs. 11,500 - Rs. 12,500
Job Role : MIS Executive
Posted on 24 Apr 20
Job is expired
Job DescriptionLast Date 24 Jun 20

Job Description : 

1. Responding to queries via chat, email, or phone.

2. Providing technical assistance for questions and problems

3. Resolving problems with clients and other companies.

4. Following up with customers to ensure full resolution of issues.

5. Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods

6. Running reports to analyse common complaints and problems.

Skills :

1. Strong Computing Skills.

2. Good Management Service Skills.

3. Ability to Communicate Effectively to help customers.

4. Writing and Editing Skills to aid in writing and updating manuals.

Experience : 1+ Years

Salary- 12500

Job Type : Full Time
Interview Type : Face to Face Interview
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