NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA),India (IN).
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
- Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
- typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
- Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role
- basic MS troubleshooting.
- Basic computer knowledge.
- Basic TS on networking.
- Basic technical skills for troubleshooting on issues related to computers.
Requirements
- 6 months of experience.
- Good Communication Skills.
- Rotational shift.
- Basic Technical TS skills
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
- Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
- typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
- Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role
- basic MS troubleshooting.
- Basic computer knowledge.
- Basic TS on networking.
- Basic technical skills for troubleshooting on issues related to computers.
Requirements
- 6 months of experience.
- Good Communication Skills.
- Rotational shift.
- Basic Technical TS skills
0.5 Years 
Salary not disclosed 
Safety Tips
How to get a Job early? Follow these tips
Jobs By Roles
Jobs By Cities
