NTT DATA Services jobs - Helpdesk Associate
Helpdesk Associate
0.5 Year
Salary not disclosed
Posted:
4 Years ago
Views:
Applications:
Openings:
1
Job Description
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
- Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
- typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
- Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role
- basic MS troubleshooting.
- Basic computer knowledge.
- Basic TS on networking.
- Basic technical skills for troubleshooting on issues related to computers.
- 6 months of experience.
- Good Communication Skills.
- Rotational shift.
- Basic Technical TS skills
- Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
- typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
- Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role
- basic MS troubleshooting.
- Basic computer knowledge.
- Basic TS on networking.
- Basic technical skills for troubleshooting on issues related to computers.
- 6 months of experience.
- Good Communication Skills.
- Rotational shift.
- Basic Technical TS skills
Job Particulars
Education
Any Graduate
Who can apply
Experienced (0.5 Year)
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
473674
Job Category
Others
State
Karnataka
Country
India
About Company
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
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