Meta Data Technologies Pvt Ltd jobs - Helpdesk Senior Associate

Helpdesk Senior Associate

Meta Data Technologies Pvt Ltd
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate to join our team in Bangalore, Karnātaka (IN-KA),India (IN).

Job Description
  • Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Activities include recognition, research, isolation, resolution & follow up steps.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
  • Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Job Description
  • Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.<\/span><\/li>
  • Activities include recognition, research, isolation, resolution & follow up steps.<\/span><\/li>
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.<\/span><\/li>
  • Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.<\/span><\/li>
  • Sound knowledge of ITIL best practices around Incident & Request Management procedures.<\/li><\/ul>', null, 'extListingLayout');

Job Description
  • Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Activities include recognition, research, isolation, resolution & follow up steps.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
  • Sound knowledge of ITIL best practices around Incident & Request Management procedures.

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

Meta Data Technologies Pvt Ltd


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

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Meta Data Technologies Pvt Ltd recruiting Helpdesk Senior Associate Experienced(Fresher) candidates candidates nearby Bangalore,.Meta Data Technologies Pvt Ltd vacancies for Helpdesk Senior Associate is recruited through Written-test, Face to Face Interview etc.
Meta Data Technologies Pvt Ltd Company recruits a lot of Experienced(Fresher) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Helpdesk Senior Associate position in Meta Data Technologies Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Meta Data Technologies Pvt Ltd recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Meta Data Technologies Pvt Ltd and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Meta Data Technologies Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Meta Data Technologies Pvt Ltd and near your city and get a secured career.