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NTT DATA Services jobs - Helpdesk Senior Associate

Helpdesk Senior Associate

NTT DATA Services
location
Noida
experience 0 to 3 Years
salary Salary not disclosed
qualification
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Posted: 2 Months ago
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Job Description

Req ID: 101294

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP),India (IN).

Job Description
  • Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Activities include recognition, research, isolation, resolution & follow up steps.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
  • Sound knowledge of ITIL best practices around Incident & Request Management procedures.

VIEW MORE

Job Particulars

Role BPO / Customer care
Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

NTT DATA Services
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NTT DATA Services recruiting Helpdesk Senior Associate Experienced(0 to 3 Years) candidates candidates nearby Noida,.NTT DATA Services vacancies for Helpdesk Senior Associate is recruited through Written-test, Face to Face Interview etc.
NTT DATA Services Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Noida, can apply for Helpdesk Senior Associate position in NTT DATA Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the NTT DATA Services recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of NTT DATA Services and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of NTT DATA Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in NTT DATA Services and near your city and get a secured career.
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