NTT DATA Services jobs - Helpdesk Senior Associate

Helpdesk Senior Associate

NTT DATA Services

Noida

0 to3 Years

Salary not disclosed

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

Req ID: 101294

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Description

Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Activities include recognition, research, isolation, resolution & follow up steps.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Job Particulars

Role

Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers and Experienced (0 to3 Years )

Hiring Process Face to Face Interview

Employment Type Apprenticeship

Job Id 495070

Job Category Diploma , Tech Support

State Uttar Pradesh

Country India

About Company

NTT DATA Services

Jobs By LocationVIEW ALL

Hyderabad

BPO / Customer care Jobs in Hyderabad

Beauticians / Spa Jobs in Hyderabad

Advanced Attendant Operator (Process) Jobs in Hyderabad

Fruit And Vegetable Processor Jobs in Hyderabad

Gardener(Mali) Jobs in Hyderabad

Design / Animation Jobs in Hyderabad

Wood Handicrafts Worker Jobs in Hyderabad

Surveyor Jobs in Hyderabad

Health and Slimming Assistant Jobs in Hyderabad

See All Hyderabad Jobs

Others also searched for

Diploma Jobs

Tech Support Jobs

Jobs in Noida

Jobs for Certificate Course (ITI)

Jobs for Diploma

Jobs for M Phil / Phd

Jobs for B.Com

Jobs for M.Com

Jobs for MA

Job Details Videos

VIEW ALL

Active Jobs By Role

Accountant (11) Admin (0) Agriculture and Dairy (3) Architect (1) Bartender (0) Beauticians / Spa (0) Bouncer (0) BPO / Customer care (48) Caretaker / Nanny (0) Carpenter (3) Cashier (1) Cleaner / Washer (1) Construction / Laborer (0) Content Writer (1) Counsellor (1) Cook / Chef (2) Data Analytics (0) Data Entry / Back Office (3) Design / Animation (2) Delivery (3) Digital marketing / SEO (8) Draughtsman/Draftsman (0) Driver (5) Doctor / Physician (0) Electrician (3) Engineer (14) Engraver (0) Event Planner (0) Fire Fighter (0) Fitter (1) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (1) Housekeeping (3) HR (32) Insurance Consultant (1) Lab Technician (2) IT Software-Engineer (7) IT - Mobile Developer (4) IT Software-QA/Tester (5) IT Hardware Engineer (4) Language Translator (0) Legal (0) Librarian (0) Management Trainee (0) Mechanic (2) Media / Journalism (2) MIS Executive (2) Moulder (0) Nurse (8) Nutritionist / Dietician (0) Operations (3) Office Assistant / Helper (1) Operator / Machinist (5) Packager (2) Painter (0) Pharmacist / Medical Rep (0) Photographer / Videographer (0) Physiotherapist (0) Plumber (0) Research/JRF/SRF (0) Receptionist / Front Office (2) Retail / Store Executive (6) Rigger (0) Sales / Marketing (101) Security / Guards (1) Sports Trainer (0) Tailor/ dress designer (0) Teacher (1) Tool & Die Maker (0) Tourist Guide (0) Trainer (0) Waiter / Steward (0) Ward Boy (0) Warehouse Executive (4) Welder (2) Others (16)