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Helpdesk Senior Associate

Optimus Global Services Ltd
Experience : 0 to 3 Years
Location : Noida
Posted on 06 Oct 20
Apply now
Job DescriptionLast Date 05 Dec 20
Provide L2 technical guidance in activities associated with identification prioritization resolution of reported problems through Phone Email Chat Activities include recognition research isolation resolution follow up steps Typically the associate level participates in a supportive role by acting as a liaison between customers departments within the Client Infrastructure Strong troubleshooting knowledge of MS Windows PC Hardware Internet Explorer MS Office COTS applications etc

Sound knowledge of ITIL best practices around Incident Request Management procedures 

Job Segment Consulting Help Desk Information Technology Technology
  • Helpdesk Senior Associate
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Optimus Global Services Ltd
Apply now
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