Optimus Global Services Ltd jobs - Helpdesk Senior Associate

Helpdesk Senior Associate

Optimus Global Services Ltd

Noida

0 to3 Years

Salary not disclosed

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

Provide L2 technical guidance in activities associated with identification prioritization resolution of reported problems through Phone Email Chat Activities include recognition research isolation resolution follow up steps Typically the associate level participates in a supportive role by acting as a liaison between customers departments within the Client Infrastructure Strong troubleshooting knowledge of MS Windows PC Hardware Internet Explorer MS Office COTS applications etc

Sound knowledge of ITIL best practices around Incident Request Management procedures

Job Segment Consulting Help Desk Information Technology Technology

Job Particulars

Role

Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers and Experienced (0 to3 Years )

Hiring Process Face to Face Interview

Employment Type Apprenticeship

Job Id 491512

Job Category Diploma , Tech Support

State Uttar Pradesh

Country India

About Company

Optimus Global Services Ltd

Jobs By LocationVIEW ALL

Hyderabad

BPO / Customer care Jobs in Hyderabad

Media / Journalism Jobs in Hyderabad

Furniture & Cabinet Maker Jobs in Hyderabad

Ward Boy Jobs in Hyderabad

Mechanic Medical Electronics Jobs in Hyderabad

HR Jobs in Hyderabad

SAP Developers/Consultant Jobs in Hyderabad

Rigger Jobs in Hyderabad

Tyre Repairer Jobs in Hyderabad

See All Hyderabad Jobs

Others also searched for

Diploma Jobs

Tech Support Jobs

Jobs in Noida

Jobs for Certificate Course (ITI)

Jobs for Diploma

Jobs for M Phil / Phd

Jobs for B.Com

Jobs for M.Com

Jobs for MA

Job Details Videos

VIEW ALL

Active Jobs By Role

Accountant (13) Admin (0) Agriculture and Dairy (1) Architect (0) Bartender (0) Beauticians / Spa (0) Bouncer (0) BPO / Customer care (60) Caretaker / Nanny (1) Carpenter (1) Cashier (1) Cleaner / Washer (1) Construction / Laborer (0) Content Writer (1) Counsellor (0) Cook / Chef (2) Data Analytics (1) Data Entry / Back Office (3) Design / Animation (3) Delivery (2) Digital marketing / SEO (3) Draughtsman/Draftsman (0) Driver (2) Doctor / Physician (0) Electrician (3) Engineer (14) Engraver (0) Event Planner (0) Fire Fighter (0) Fitter (1) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (1) Housekeeping (2) HR (28) Insurance Consultant (1) Lab Technician (1) IT Software-Engineer (7) IT - Mobile Developer (2) IT Software-QA/Tester (3) IT Hardware Engineer (1) Language Translator (0) Legal (0) Librarian (0) Management Trainee (0) Mechanic (1) Media / Journalism (0) MIS Executive (2) Moulder (0) Nurse (4) Nutritionist / Dietician (0) Operations (1) Office Assistant / Helper (0) Operator / Machinist (4) Packager (0) Painter (0) Pharmacist / Medical Rep (0) Photographer / Videographer (0) Physiotherapist (0) Plumber (0) Research/JRF/SRF (0) Receptionist / Front Office (2) Retail / Store Executive (6) Rigger (0) Sales / Marketing (100) Security / Guards (0) Sports Trainer (0) Tailor/ dress designer (0) Teacher (4) Tool & Die Maker (0) Tourist Guide (0) Trainer (0) Waiter / Steward (0) Ward Boy (0) Warehouse Executive (3) Welder (2) Others (17)