Job: Hitachi HCP Storage Specialist
Mandatory Technical Skills
Extensive knowledge on the Hitachi Storage arrays which include USPV, USP-VM, HUS, VSP, VSP G Series, VSP F Series, HNAS, HCP / HCI and UCP.
Sufficient knowledge of clustering and distributed systems architecture
Basic knowledge around search (E.g. Crawling, Indexing, Metadata)
Basic Linux administration skills and CLI with Scripting
Basic knowledge on any container Technology (E.g. Docker, Kubernetes)
Basic understanding of Swagger Framework
Basic Active Directory setup / Configuration knowledge.
Expert level knowledge on Hitachi tools like Tuning Manager, HDCA, Command Suite, Storage Navigator, HTSM, HORCM, CCI, HRPM, etc.
In-depth knowledge on Configuring and Managing replication (Shadow image/COW, True Copy, HUR),GAD, HORCM.
In-depth knowledge on Virtualization & Migration techniques (NDM and UVM).
Installing, configuring, managing & Upgrading HCS, HDCA, HIAA and Tuning Manager tools.
Performance Analysis, Troubleshooting and Problem Determination using HDCA and Hitachi Tuning manager.
Experience in verification/validation and planning for required patches / microcode upgrade.
Hands on experience in configuring and managing the RAID Groups, Storage pools and Storage tiering.
Understanding and having good knowledge on performance analysis using Brocade network advisor and CLI.
In-depth understanding on SAN fabric, Virtual Fabric (VSAN),FCIP Configuration & management and Host to SAN connectivity.
Knowledge on configuring SAN Switches, adding new switch to an existing fabric (ISL & ICL),merging switch fabrics, Trunking, Switch Migrations & Code upgrades.
Experience in working with multiple vendors to resolve complex technical problems
Ability to perform Root Cause Analysis on storage issues.
Able to assist Team Members, Mentor New Joiners in the team and Perform as an Individual Contributor.
Ability to understand Business requirements & translate them into technology solutions, Implement Best Practices.
Ownership of Infrastructure and responsible for service uptime / availability
Prepare / Maintain SOPs and Operational Run books, follow ITIL processes - Incident management, Problem management, Change Management, Performance management, Capacity management, Configuration & availability management activities
Participate in Change & release management
Plan & Implement routine, normal & complex changes
Participate in CAB and TAB
Knowledge about using ticketing system for daily operations - Remedy
Ability to lead escalations - within Storage and cross platform
Participate or lead storage projects independent
VMware and Cisco switch knowledge.