Hitachi Storage-Administrator
Pune
Experience : 3-5 YEARS
Job Code : 1200468
Minimum Experience Required: 3-5 YEARS
Mandatory Skills: Netapp Storage-L2, Hitachi Storage-L2 Storage-L2, Backup
Desirable Skills: SAN - Storage Area Network-L2
Language Skills: English Language-L3
Job Description:
Key skills required for the job are:
- Hitachi Storage-L3,Netapp Storage-L3, (Mandatory) and SAN - Storage Area Network-L3, (Optional).
- As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
- Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management.
- nDrives day to day operations and work plan allocation/management. Conduct periodic reviews with teams.
- Weekly and monthly status reports to higher management.
- Participate in business meetings with various stake holders.
- Take corrective actions based on the customer satisfaction surveys.
- Drive service improvement programs.
- Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Effort estimation/reviews on need basis for new projects.