Evaair air pvt.ltd jobs - Hostess

Job Summary

• Check the reservation book for reservations for the next meal period.

• Notify the supervisor of any parties of more than six.

• Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests.

• See that the reservation signs are placed on the tables.

• Inquire with the kitchen what the daily specials are for the shift.

• Always answer the phone politely using a friendly tone and being informative.

• The telephone must be answered on a maximum of three rings.

• If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.

• You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the daily specials.

• Read the Area Information Magazine to know the area and what is going on.

• Ask the day and date required.

• Ask the time they would like to dine.

• Ask how many in the party.

• Ask if they would prefer smoking or non-smoking.

• Ask under what name they would like the reservation.

• Ask the phone number or room number.

• Ask if there is any special occasion or requirements.

• Once all of the information is obtained, repeat it to the customer using their name.

• All reservations are to be printed directly into the reservation book. Never write a reservation on a piece of paper.

• Please inform the reservation that we will hold their reservations for 15 minutes and them we will be releasing it.

Qualifications and Skills
12th Standard with a diploma or Degree in hotel/ Restaurant Management. Aviation candidates willing to work in Restaurant are also welcome.

Job Type: Full-time

Benefits:

• Provident fund (PF)
• Paid leaves / Leave encashment