Sea Hawk Tours & Travels jobs - Hotel Front Office Executive

Job Summary

• Urgent opening for Front Office Executive for Hotel Crystal Palace, Mussoorie.
• Front Office Executive Duties and Responsibilities:- 
• Welcome Customers
• Provide Service
• Answer Phones
• Help with Security
• General Office Upkeep
• Collecting Payment
• Promoting the Brand
• Also able to do the basic accounting work of Food bills and room bills.
• Present to guests the check out total bill
• Front Office Executive Skills and Qualifications:-
• Minimum Qualification: - Graduation with minimum 1-2 Years Experience in Front Office Department.
• Smart and having very good communication skills (English and Hindi)
• Because the nature of their position involves so much contact with the public, front office executives need to be good representatives of their organization. They must possess a friendly and upbeat demeanor, dress professionally, and act courteously. Other attributes include:
• Interpersonal skills – patience, listening, and communicating are all people skills a front office executive must tap into while assisting guests.
• Customer-centric – making the needs of patrons the top priority and working to make their interaction with company pleasant.
• Multitasking – handling phones, dealing with visitors, and responding to staff requests requires the ability to juggle a variety of things at the same time.
• Attention to detail – being able to follow procedures in the way the employer wants keeps the visitor experience consistent and in line with the company’s image.
• Discretion – privy to personal or sensitive information, especially in healthcare settings, front office execs need to be trustworthy and respect confidentiality
• Age-22-25 Years (Male and Female both can apply)
• Salary-7,500-11,000