Hotel Front Office Executive

OYO Rooms
Experience : 0.5 to 1.5 Years
Education : BHM, 12th Pass (HSE)
Per Month: Rs. 11,000 - Rs. 13,000
Posted on 09 Aug 19
Job is expired
Job DescriptionLast Date 23 Sep 19
  • Helps & Assists the Hotel Manager with all day tasks
  • Takes charge of the Hotel (for own shift) when the Hotel Manager is not around (including Morning Stand-Ups)
  • Present at the Lobby for any sort of Guest query and assistance (including Check-In & Check-Out, when the Hotel Manager is unavailable).
  • Handles all guest complaints including managing guests having problems.
  • Escorts Guests to their respective assigned rooms + luggage
  • Takes the initiative to create suitable (and relevant) Guest interactions
  • Takes the initiative (including proactively where required) to take care of guest requests
  • In the Morning shift takes care of Breakfast orders (Cooking)
  • Responsible for the Delivery (and clearance, later) of Breakfast, Lunch & Dinner to the Guest rooms
  • In the Nightshift - checks for Linen Exchange and inventory of Linen (Records being maintained)
  • In the Nightshift - takes a round of the Hotel periphery; also, takes a round of the guest
  • floors for preventive security measures
  • In the absence of GSA/or at busy periods - is also responsible for bed making and regular Housekeeping cleaning and dusting (in the rooms and public areas)
  • Check all the arrival ready rooms before guest arrival.
  • Maintains the Inventory of the various stocks
  • Orders the stocks for future requirement considering occupancy
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
Oyo RoomsWe’re a growing hospitality chain on a mission of creating beautiful living spaces across 24 countries, in 800+ cities with 18000+ properties and 45000+ holiday homes. Guided by industry stalwarts and our brilliant founder and CEO, Ritesh Agarwal, we aim to transform the hospitality industry worldwide. With our diverse offerings, we’re constantly innovating to combine hospitality with cutting-edge technology to give you, your ideal space.
Job is expired
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