1. Greeting and welcoming desks as they approach the front desk
2. Answering questions and addressing complaints
3. Attending all incoming calls, responding to them, and transferring the call to the appropriate department.
4. Provide information about the services and products of the club.
5. Checks cleanliness of lobby and public areas, lights, and orderly appearance and behaviour.
6. Promotes and maintains good public relations.
7. Assists in sending guest messages or calling the clients for special offers, discounts, renewals, and AMC
8. Answer all incoming calls and redirect them or keep messages
9. Proficiency in English
10. Problem-solving skills
11. Knowledge of Rooms check in and check out.
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