s

Hotel Front Office Manager

Bird Of Paradise
Experience : Freshers
Education : BHM, Other Graduate
Location : Pune
Posted on 22 Oct 19
Job is expired
Job DescriptionLast Date 21 Dec 19

1    Trains, cross –trains, and retrains all front office personnel

2    Participates in the selection of front office personnel

3    Schedules the front office staff

4    Supervises workload during shifts

5    Evaluates the job performance if each front office employee

6    Maintains working relationships and communicates with all departments

7    Maintains master key control

8    Verifies that accurate room status information is maintained and properly communicated

9    Resolves guest problems quickly, efficiently, and courteously

10  Updates group information Maintains, monitors, and prepares group requirements Relays information to appropriate personnel

11  Reviews and completes credit limit report

12  Works within the allocated budget for the front office

13  Receives information from the previous shift manger and passes on pertinent details to the oncoming manager

14  Checks cashiers in and out and verifies banks and deposits at the end of each shift

15  Enforces all cash-handling, check-cashing, and credit policies

16  Conducts regularly scheduled meetings of front office personnel

17  Wears the proper uniform at all times Requires all front office employees to wear proper uniforms at all times

18  Upholds the hotel's commitment to hospitality

19  Prepare performance reports related to front office

20  Maximize room revenue and occupancy by reviewing status daily Analyse rate variance, monitor credit report and maintain close observation of daily house count Monitor selling status of house daily Ie flash report, allowance etc

21  Monitor high balance guest and take appropriate action

22  Ensure implementation of all hotel policies and house rules

23  Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes

24  Prepare revenue and occupancy forecasting

25  Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner

26  Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees


  • Hotel Front Office Manager
  • Experience : Freshers
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Bird of Paradise is a company into hospitality sector. We deals with Service Apartments, Corporate Guest Houses, Restaurants and Dining.
Job is expired
Active Jobs By Role
Accountant (1096) Admin (171) Agriculture and Dairy (22) Bartender (2) Architect (148) Beauticians / Spa (218) Bouncer (3) BPO / Customer care (2342) Caretaker / Nanny (15) Carpenter (33) Cashier (0) Cleaner / Washer (31) Construction / Laborer (48) Content Writer (306) Counsellor (158) Cook / Chef (412) Data Analytics (8) Data Entry / Back Office (1034) Delivery (532) Design / Animation (824) Digital marketing / SEO (554) Draughtsman/Draftsman (2) Doctor / Physician (141) Driver (78) Electrician (90) Engineer (1947) Engraver (1) Event Planner (6) Fire Fighter (7) Fitter (117) Gardener(Mali) (2) Ground Staff (76) Hospitality Executives (450) Housekeeping (165) HR (1107) Insurance Consultant (24) IT - Mobile Developer (263) Lab Technician (54) IT Hardware Engineer (181) IT Software-Engineer (3376) Language Translator (2) Legal (8) Librarian (0) Mechanic (409) Management Trainee (317) Media / Journalism (65) MIS Executive (14) Moulder (0) Nurse (172) Nutritionist / Dietician (2) Operations (105) Office Assistant / Helper (169) Operator / Machinist (138) Packager (14) Painter (7) Pharmacist / Medical Rep (174) Photographer / Videographer (33) Physiotherapist (6) Plumber (14) Research/JRF/SRF (190) Receptionist / Front Office (319) Retail / Store Executive (446) Rigger (1) Sales / Marketing (3563) Security / Guards (44) Sports Trainer (0) Tailor/ dress designer (99) Teacher (449) Tool & Die Maker (1) Tourist Guide (1) Trainer (45) Waiter / Steward (16) Ward Boy (4) Warehouse Executive (12) Welder (62) Others (2620)

SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.