Hotel Operations Executive

Indtex Solutions Pvt Ltd
Experience : Freshers
Education : Any Graduate
Location : Mumbai
Job Role : HR
Posted on 16 Oct 19
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Job DescriptionLast Date 15 Dec 19
Hotel Operations Executive

Department : Hotel Operations.

Location: Mumbai

Job Description :

  • Responsible for making hotel reservations worldwide for request received from reservation centre and the passengers.
  • Liaising with suppliers and hotels for request of rooms as per customers requirement.
  • Knowledge rules of hotels (room occupancy, child policies, concept of board basis (i.e. bed breakfast/half board/full board etc)
  • Creating vouchers on confirming with the suppliers and the customers.
  • Build relationships with suppliers and Liaising and negotiating rates with suppliers for hotel products.
  • Help customers plan and confirm their hotel bookings by conversing with them over phone and Email.
  • Should have the experience of handling Sales Leads, should have worked over the phones and target oriented.
  • Sales support of hotel for B2B and retail customers.
  • Requested rooms searching different bed banks ,our in house system and getting cheaper prices for up sell bookings or ha cards for all customers(office ,B2B and B2C)
  • Quality checking on each booking confirmed with the suppliers.

Desired Candidate Profile :

  • Minimum 1-2Years of experience in backend hotels Fulfillment division.
  • Good working knowledge of hotel terminology etc.
  • Excellent communication skills and good customer service skills
  • Willingness to work under UK timing.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Indtex Solutions Pvt Ltd, is a subsidiary of The Travel Team Ltd based in United Kingdom. Founded in the year 2010, Our core competence lies in handling complete back office processes like Air as well as Non Air business travel processes which includes Air Reservations, Hotel Reservations, GDS Ticketing, Air Fare filing, Hotel contract loading, Tailor made Holiday packages etc. on behalf of our parent company.
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