· Make outbound calls to the candidate and motivate them to complete job application.

· Schedule/reschedule first day of work for the employees and sharing necessary information.

· Review application form and make sure all the details are filled appropriately.

· Handle inbound calls and resolve candidate’s queries.

· Respond to candidate’s queries over email/text.

· Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage.

· Provide excellent experience to the candidates.

· Maintaining a quality score of 90% and above throughout.

· Escalate issues and seek advice when faced with complex issues/problems.

· Ensure process controls are in place; Maintain, validate, and update process documentations as applicable to ensure compliance with documentation requirements.

Ø Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.

Ø Participate in Team building activities.

Ø Ensure and maintain the security and confidentiality of client data.

Ø Ensure Customer Satisfaction

For a Client of Teamlease Digital recruiting HR Practitioner Experienced(0 to 3 Years) candidates candidates nearby Hyderabad,Mumbai,.For a Client of Teamlease Digital vacancies for HR Practitioner is recruited through Written-test, Face to Face Interview etc.
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