Credit Suisse jobs - HR Service Center Specialist-ENO #154298

We Offer

Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be global force employing over 45,000 people in 50 countries. With new leadership, a new strategy and a new streamlined global organization, we are set for growth. We partner across business, division and regions to create innovative solutions to meet the needs of our clients and to help our employees grow. It is high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and let's shape the future of Credit Suisse together.

We Offer

• We offer you the opportunity to effectively handle workforce administration, employee lifecycle and exit administration.
• We also offer you the responsibility to take ownership of employee queries, provide active support to employees, managers and HR departments in personnel administration processes across the world.
• The role includes performing transactions in accordance with the procedures and regulations for the country, with the highest standards of time and quality under the contract with the customer.
• Providing answers, solutions and recommendations for inquires related to HR policy/processes by utilizing solutions provided by HR SMEs form part of your primary duties.
• This role also requires you to build, update and maintain all HR related data via HR System on time.
• The role also provides you with an ongoing opportunity to assist in identifying areas to improve communications, efficiency of operations and implementing changes.
• We also offer you the opportunity to collaborate with Operation Leads, Stakeholders and Operation Managers to review requests trending and develop client service improvement projects (e.g., knowledge base content updates, training/education of end users etc.)
  
  

You Offer

• You have deep knowledge of MS office Products.
• You have hands on experience of working on HR ERP like PeopleSoft/SAP/SkillSoft etc.
• You have solid attention to detail with a high level of accuracy.
• You have experience working in an environment that promotes continuous improvement and/or automation of processes
• Green Belt/LEAN certification will be an added advantage
• You have serviced multiple clients/processes in fast paced/3rd party BPO environment would be preferred
• You have experience working with partners across regions, and proven to be able to work across cultures
• You are comfortable improving process dashboards, find opportunities for improvement using data and drive improvement projects independently
• You are reliable, patient, resilient and service oriented
• You are committed to ongoing learning and implementing new knowledge into practice
• You are flexible, able to learn new solutions and systems quickly
• You are self-starter, motivated for professional development
• You are flexible working in all the shifts including night shifts
• You are fluent in English. Knowledge of an additional language
  
  

Credit Suisse is an equal opportunity employer. Embracing diversity gives us a competitive advantage in the global marketplace and drives our success.

You Offer

India-Pune-Pune