HR Shared Services Spec

Experience : 0 to 3 Years
Location : Gurgaon
Job Role : HR
Posted on 17 Oct 20
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Job DescriptionLast Date 15 Dec 20
Career That Change Lives 

The Global Programs/processes Included Are

The TMD Operations Specialist will have responsibility for the operations that support the Global Talent and Leadership Development (GTLD) COE

Talent Management, Organization Development, Assessments, etc

Core responsibility will be to provide efficient and effective operational support to GTLD processes/programs while creating a high-quality customer experience for our employees This position reports directly to the APAC Lead of GTLD Operations

A Day in the Life 

The TMD Operations Specialist is part of Global Talent Management and Leadership Development Operations team and will –

Provides operations support for GTLD global programs/process, which may include:
  • Managing the intake process
  • Initiating assessments
  • Supporting VP onboarding and New Leader Assimilation (NLA)
  • Managing the demand planning and nomination processes
  • Creating, maintaining and running standardized reports
  • Preparing metrics/data for core Talent Management processes
  • Running and delivering information to key stakeholders (APAC TMD Team)
  • Analyze the report and share insights with stakeholders and Talent Management Team
    • Maintaining, validating, and testing GTLD processes and data
    • Ensuring that all Workday materials and functionality training guides are up to date
    • Provide process/system training to APAC AskHR and other operational teams
      • Ensures efficiency of operations, technology and transaction processes
      • Establishes standards and procedures for handling employee questions, transactions and administration of Talent Management and Learning and Leadership Development programs
    • Workday Case Support
    • Reporting
    • Partner with GTLD Global Process Owners and APAC TMD COE members to determine Performance and Career Development and Organisation talent Planning reporting needs
      • Coordinates services with the human resource information systems, human resource program managers, and technology specialists
    • Provide ongoing ServiceNow case management support for global processes/programs
    • Act as Talent SME for Operations on projects as needed
      Liaise with key stakeholders (GTLD Operations, APAC TMD COE, and AskHR) to enable the new HR operating model

      Must-Have: Minimum Requirements 
      • University Degree
      • Experience in analyzing Talent Management data like Org Talent Planning, Succession Planning
      • 4-5 years of relevant experience
      • Strong relationship building and stakeholder management skills
      • Demonstrated solid business judgment and ability to execute independently daily with a bias for action
      Nice to Have 
      • Previous experience working in and ability to navigate a complex global organization
      • Comfort working with ambiguity and with a positive, problem-solving orientation
      • Experience in process design and a process improvement skillset
      • Strong organizational and analytical skills with the ability to manage multiple priorities and synthesize complex information
      • Demonstrated ability to exercise independent judgment and discretion, as well as maintenance of confidentiality
    • Familiar with systems like Workday, Tableau, and Qualtrics

      Physical Requirements

      The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is regularly required to be independently mobile The employee is also required to interact with a computer, and communicate with peers and co-workers
      • HR Shared Services Spec
      • Experience : 0 to 3
      • Job Type : Full Time
      • Interview Type : Face to Face Interview

    • Job Type : Full Time
      Interview Type : Face to Face Interview
      Company Description
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