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Your Role and Responsibilities As an Infrastructure Specialist – ITM/Netcool Professional, you are responsible to support and maintain ITM6 and Netcool monitoring environment.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here
Create scripts for the deployment and checking of monitoring in cloud ITM6 environment
Produce and implement monitoring designs for new projects including custom monitoring scripts/agents
Produce custom monitoring solutions for new Applications being introduced
Produce default monitoring standards for new Platforms/Hardware/Software
Creating of build scripts for new agents
Required Technical and Professional Expertise
Minimum 8 years of shown experience with ITM/Netcool
Experience on distributed architecture ITM & Netcool and support L2 & L3 activities
Working knowledge on ITM Infrastructure V6.3
Prior experience on ITM- HTEMS, RTEMS, TEPS, WPA, & TDW on different ITM agents (OS, Universal, GSMA Agents),ITCAM /ITM Application agents (ITCAM DB2, SAP, AD, VMWare, MQ, Lotus etc).Working knowledge on Infra level support services upgrading HUBTEMS, TEPS, TEMA
Validated understanding of ITM historical data collection.
ITM6 Agent Builder:
Experience on the Agent builder to create custom Agent and installation / configuration with custom Agent.
Expertise with OMNIbus and OMNIbus core sub-products (gateways and probes)
IBM GSMA Architecture knowledge is preferable.
Proficient on working with different Tivoli Netcool Probes & Gateway
Solid experience in create/customize Netcool Omnibus Rules, Triggers, Procedures, create views, filters in Web GUI, Scripting, SQL queries
Preferred Technical And Professional Expertise
Basic scripting skills in Perl Scripting and XML/SON
Ability to create and customize ITM Situations, deploy customize monitoring (script, query, URL, port, etc)
Basic understanding of ITM historical data collection and should be able to create customized script
Proficiency with various scripting and coding methods such as PERL/CGI, Shell/Batch, XML, SQL
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
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