IntroductionThe infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Role and ResponsibilitiesAs Image Management Specialist, you are responsible for creating customized operating system environments using technologies and tools (i.e. MDT, ImageX, CasperSuite etc.). Operating system images range from simple to complex, and may contain heavily customized look and feel, security, application, and hardware support.
- Demonstrate expertise in Image Creation and Deployment tools (e.g., MDT, WinPE, Altiris, SCCM OSD, IEM OSD, PXE, WDS, Mac JAMF CasperSuite)
- Develop software using Scripting Languages (e.g., VBS, Perl, Batch Scripting and PowerShell)
- Manage Active Directory and Group Policy along with Device Drivers
- Install and configure Hardware BIOS/UEFI (Unified Extensible Firmware Interface)
- Implement configuration changes to images per the image requirements document as approved by the client
- Work with Transitions/Transformation teams to complete solutioned image work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation
- Ensure the timely and accurate certification of both hardware and software in line with client specifications and agreed IBM and industry standards.
- Develop user documentation (build, testing, checklists, etc) for new versions/releases, patches and images.
- Work with requestors to resolve complex issues arising as a consequence of image build activities. This includes but is not limited to software versioning, interoperability, hardware or network issues
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
We always believe that it is deeply important to have the right person for the right job and you are a flawless fit to this strategy. We want people with an openness and ability to learn and who are ready to put good ideas into action. So, go ahead, and grab the opportunities – we wish you outstanding success in your career and inspire you to bring your best self to work with IBM.
·Configurations/Changes based on the requirement and perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
We always believe that it is deeply important to have the right person for the right job and you are a flawless fit to this strategy. We want people with an openness and ability to learn and who are ready to put good ideas into action. So, go ahead, and grab the opportunities – we wish you outstanding success in your career and inspire you to bring your best self to work with IBM.
Required Technical and Professional ExpertiseMinimum 5+ years overall professional experience and relevant experience of 3+ years.
Working knowledge of Virtualization Platforms (e.g., VMware ESX/Workstation, Hyper-V, VirtualBox)
Proficient in Windows 10/ Apple desktop operating systems, components and configuration
Demonstrated ability to be a great teammate with willingness to learn and aim towards achieving results. Should be able to drive Continuous Improvement in the process.
Proven expertise in RPM and APT for creating packages in Linux environment
Preferred Technical and Professional ExpertiseYou love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
About Business UnitAt Global Technology Services (GTS),we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, 'What else is possible?' GTS is the place for you!
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
