Dear Candidate's,
Greeting form Black and White Business Solutions Pvt Ltd.. !!
Hiring for TOP BPO Multinational and multiple companies in Various Domain -Technical support and Customer support associate / Voice and Non-voice.
Fresher or Experience candidate's can Walk-in for JOB Offer in Technical / Customer Support - Voice / Non Voice
Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
Customer Skills :
Banking / Insurance / Medical billing / AR Caller / Telecom / Accounts
Designation:-
Technical Support/Sr.Technical Support Associate/ Process Associate/ Sr. Process Associate/ Customer Support/ Sr. Customer Support
Job Description:
Roles and Responsibilities :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external
Shift : Rotational Shifts / UK / US
Graduates : 10+2 / 10+3 /Diploma/ Any Gaduates /Any PG
Experience : 0-5years exp.
Sal : upto 4.5lpa
Venue: Black and white business solution
Address: # 721 2nd floor, Chinmaya Mission Hospital Rd,
Indiranagar, Bengaluru, Karnataka 560038
Contact : HR - Sukanya @
Email id :
Please forward the mail to all suitable candidates who might be interested to apply for the job
