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Immediate Openings With TOP MNCs BPO /Call Center -Technical Support /Customer Support /Voice /Non Voice Call 9036001069

Black And White Business Solutions
Experience : Freshers
Location : Bangalore(Indiranagar )
Per Month: Rs. 15,000 - Rs. 35,000
Job Role : Others
Posted on 13 Feb 20
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Job DescriptionLast Date 13 Apr 20

 Dear Candidate's,



Greeting form Black and White Business Solutions Pvt Ltd.. !!


Hiring for TOP BPO Multinational and multiple companies in Various Domain -Technical support and Customer support associate / Voice and Non-voice.

 

Fresher or Experience candidate's can Walk-in for JOB Offer in Technical / Customer Support - Voice / Non Voice

 

Technical Skills :

 

Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

 


Customer Skills :


Banking / Insurance / Medical billing / AR Caller / Telecom / Accounts 


 Designation:-


 Technical Support/Sr.Technical Support Associate/ Process Associate/ Sr. Process Associate/ Customer Support/ Sr. Customer Support

 

Job Description:

 

Roles and Responsibilities :

 

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

  • Provide World Class Customer Service.

  • End to Transaction of Reports.

  • Need to maintain Accuracy in Reports.

  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

  • Excellent verbal and written communication skills

  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

  • Perform problem cause analysis

  • Resolve customer queries and achieve customer delight.

  • Ability to Identify Opportunity and Implement Process Improvements

  • Has technical experience and skills in the areas of problem determination, creativity and analysis.

 

Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external

Shift : Rotational Shifts / UK / US 
Graduates : 10+2 / 10+3 /Diploma/ Any Gaduates /Any PG

 

Experience : 0-5years exp.
Sal : upto 4.5lpa

 


 

Venue: Black and white business solution 

 Address: # 721 2nd floor, Chinmaya Mission Hospital Rd,

 Indiranagar, Bengaluru, Karnataka 560038

 

Contact : HR - Sukanya @  

Email id :

 

Please forward the mail to all suitable candidates who might be interested to apply for the job

 

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
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