Responsibilities and Duties
· To counsel clients about Tourist/ Visitor/ PR/ Student visa process & requirements of countries like Canada, UK, USA, Europe, New Zealand, Australia, Ireland, Singapore, Cyprus etc.
· To counsel about the visa process and fee etc for Tourist/ PR/ Student visa etc.
· To explain about different colleges, different courses in different countries.
· To explain about college fee and embassy fee structure.
· To convince and retain the customer in an effective manner.
· To provide the best career counseling to the students in different fields.
· To maintain proper records for all the meetings with the students.
· To follow up the clients for enrollments.
· To convey students about required academic, professional, personal and financial requirements for case proceedings.
· Handling the Walk-In, Telephonic and Email inquiries.
· Following up the prospective students over the phone.
· Coordinating with Operations department time to time for the student's case proceedings.
· Post visa counseling for Pre-departure orientation.
Required Experience, Skills and Qualifications
· Graduate in any stream.
· Experienced (in the same field) candidate will be preferred.
· Counseling the clients regarding requirements of documents, filing procedures and answering inquiries from customers and resolve issues.
· Pleasing personality with effective communication and interpersonal skills.
· Knowledge about the Tourist/ Visitor/ PR/ Student visa process & requirements of countries like Canada, UK, USA, Europe, New Zealand, Australia, Ireland, Singapore, Cyprus, etc.
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