Urgent vacancy for Inbound Tech Support Process
Looking for immediate joiners
- · Fixed salary with attractive incentive
- · Shift timing 8pm-6am(No streatch hours)
- · Only tech support experienced candidates can apply
Responsibilities and Duties
- · Handling incoming calls & selling technical support subscription plans to the customers.
- · Interact with the customers to resolve their queries related with hardware/software issues.
- · Taking inbound calls from customers regarding their pop up issues,
- · Taking remote access of customer's computer & diagnosing the problems
- · Convert the customer calls into sales
- · Will be responsible for ATTAINING daily, weekly and monthly Sales Targets
Required Experience, Skills and Qualifications
- · Excellent communication & convincing skills with fluency in English
- · Candidates with minimum 6 months experience in inbound Tech Support can apply.
- · Candidate should be flexible working with Night Shift
- · Candidate should have an enthusiasm to learn and earn.
- · Candidate must know how to take the transfer and make a sale.
Benefits
- · Fixed Salary on 1st of Every Month
- · Daily Sales Incentives
- · Attendance Incentive
- · 24 paid leave+15 comp off+ paid B’day leave